Resources for Students
ONLINE RESOURCES // WVC is here to help! Below, you will find a list of important resources and contact
information for the departments who can help you succeed this quarter.
Admission/Registration Services
Admission and Registration is answering questions remotely about college admissions, student records, registration, transcript evaluations, and credential evaluations.
- WVC Registration page: planetariodelrock.com/Registration
- WVC Application page: planetariodelrock.com/Apply
- Phone: 509-682-6806
- Email: admissions@planetariodelrock.com
Bookstore
The WVC Bookstore is where you can find out what textbooks you need for your class(es), and where you can buy or rent them.
- WVC Bookstore website
- Ordering help guide
- Online Buyback guide
- Rental Return guide
- Guide for students using grants or vouchers
Counseling Services and Student Support
For urgent mental health counseling or if in crisis, please call:
- NCW Crisis Hotline: 509-662-7105 or 1-800-852-2923
- National Suicide Prevention 24/7 Lifeline: 1-800-273-28255
- Emergency Shelter Housing Hotline: 509-888-9035
- Emergency/immediate assistance: 911
For non-urgent counseling or support, please call, email, or visit WVC Counseling webpage to schedule an appointment with a counselor over the phone or using Zoom videoconferencing.
- Counseling webpage
- Phone: 509-682-6850
- Email: Bertha Sanchez, bsanchez@planetariodelrock.com, Ayla Medina Ulloa, amedinaulloa@planetariodelrock.com, and Ryan Poortinga, rpoortinga@planetariodelrock.com
Cashier’s Office
- Pay tuition and fees online: planetariodelrock.com/Pay
- Pay by phone: (509) 682-6500
- Email: cashier@planetariodelrock.com
CAMP
CAMP (College Assistance Migrant Program) is a federally funded* program designed to help students from migrant/seasonal farmworking backgrounds during their first year of college.
- Website: planetariodelrock.com/CAMP
- Email: camp@planetariodelrock.com
- Phone: 509-682-6975
Diversity & Equity Center
Wenatchee Valley College is continually working on leading with racial equity for student success. We are proud of our campus community diversity and work tirelessly to provide the best experience possible for all faculty, staff and students at WVC.
- Website: Diversity, Equity, & Inclusion
- Email: jeubanks@planetariodelrock.com
- Phone: 509-682-6716
Educational Planning
At WVC, there are Faculty Advisers, Educational Planners and Counselors available to help you pursue your educational goals. Generally speaking, Educational Planners help new and transfer students get started with their first quarter of classes at WVC.
- Website: Advising
- Phone: 509-682-6830
- Email: edplanning@planetariodelrock.com
Career Services
Discover majors and in-demand careers and education based on your interests:
Financial Aid/Scholarships
Financial aid office staff are working remotely to continue processing financial aid. Staff will be responding to emails and voicemails, but there may be delays. Patience is appreciated during this time.
- Email: financialaid@planetariodelrock.com
- Phone: 509-682-6810 (If you do not reach a staff member, please leave a voicemail and leave your name, SID, phone number and why you are contacting the financial aid office).
- FAM Portal: You may log in to the Financial Aid Management (FAM) Portal by visiting planetariodelrock.com/FinancialAid and clicking on the FAM Portal link on the right hand side of the page. NOTE: We have activated the option to upload your documents directly into the FAM portal.
Food pantries (Wenatchee and Omak)
Food, hygiene items, diapers and other items are available from the Wenatchee and Omak food pantries. Both campuses have implemented curbside pickup for students. Any student facing food insecurities may use these services.
Wenatchee (Knights Kupboard)
- What: WVC Knight's Kupboard food pantry provides assistance to students who lack food and other necessities due to financial hardship. The food pantry provides students with canned goods and hygiene products. Students may visit in person or utilize curbside pick up.
- When: Tuesdays 10:00am -1:00pm and Thursdays from 12:00 -3:00 p.m. or click on the link to schedule your visit Knights Kupboard Access
- Where: Van Tassell (previous bookstore location) Curbside pickup available; park in the designated loading zone for the WVC bookstore and call the number displayed on the Knight's Kupboard sign or call 509-682-6690.
- Learn more: by emailing counseling@planetariodelrock.com
Omak
- Who: Any current Omak students, staff and faculty can access the pantry
- When: Tuesdays and Wednesdays from 10 a.m. to 1 p.m. Refer to the administration desk for access at other times during the week.
- Where: Administration building (downstairs), room 121.
- Schedule an appointment for resource exploration.
IT Help Desk
For assistance with all things related to technology, please contact the IT helpdesk. This includes managing your WVC computer login, Canvas account and email.
- Get help from a real person using Zoom Virtual Assistance: Enter Zoom lobby (Virtual Assistance hours:
Monday - Friday, 9 a.m. - 1 p.m.) - Email: helpdesk@planetariodelrock.com
- Visit the IT website for a wealth of information, frequently asked questions and internet resources.
- Phone: (509) 682-6550 (NOTE: Please email whenever possible to ensure a quick response time.)
WiFi hotspots
If you are a student struggling to get internet or WiFi at home, there may be assistance for you. Contact WVC counselors Bertha Sanchez (bsanchez@planetariodelrock.com) or Ryan Poortinga (rpoortinga@planetariodelrock.com).
Libraries (Wenatchee and Omak)
Search our collection of articles, books, and videos as well as research assistance. NOTE: Winter quarter library holds for outstanding materials checked out from WVC libraries have been removed to ensure students can register for classes and receive transcripts.
- Library Homepage
- Email: library@planetariodelrock.com
- Phone (Wenatchee): 509-682-6710
- Phone (Omak): 509-422-7830
Tutoring
Free academic/tutorial support to students enrolled in courses offered by WVC in many subjects including writing, science, languages, math and more.
- Email: bmcginnis@planetariodelrock.com
- Phone: 509-682-6709
- Hours: See hours on the eTutoring website for live tutoring and questions via email.
eLearning Office
General information about online classes including frequently asked questions about Canvas, WVC’s online learning management system.
Chromebooks and Calculators - Checkout from Library
The WVC libraries in both Omak and Wenatchee will have Chromebooks and calculators available for checkout for students who do not have a computer at home.
- Email library@planetariodelrock.com to reserve and arrange to pick up Chromebooks and/or calculators.
MESA
The Mathematics, Engineering, Science Achievement (MESA) Program advocates for education, equity, and access in science, mathematics and engineering. MESA offers academic and professional support services to qualifying students who intend to transfer to four-year universities in pursuit of science, technology, engineering and mathematics (STEM) majors.
Students can reach us via Canvas message or text us through Remind. Prospective MESA students should connect with us by phone, email, Google Voice, or Zoom for more information. Applications are available online at planetariodelrock.com/mesa .
- Remote hours: Monday – Thursday, 9 a.m. to 4 p.m.
- Email: MESA@planetariodelrock.com
- Phone: (509) 682-6583
- Website: planetariodelrock.com/MESA
- Google Voice: (209) 690-7233
- Get help from a real person using Zoom Virtual Assistance: http://wvc.zoom.us/j/5096826583
Student Access Services
The Student Access Services (SAS) office provides accommodations, guidance and advocacy for students with disabilities. Students can read about the process for securing disability accommodations on the Student Access webpage. Students can also schedule a time to speak with a SAS staff member by calling 509-682-6837 or by scheduling a 30-minute inquiry appointment online.
- Phone: 509-682-6854
- Email: sas@planetariodelrock.com
- Office Hours: Wenatchi Hall, room 2131, Monday - Friday 8:00 a.m.- 4 p.m.
Veteran services
Resources for WVC student veterans.
- Phone: 509-682-6817
- Email: veterans@planetariodelrock.com
- Remote hours: Monday-Friday, 7 a.m.-4 p.m.
- Get help from a real person using Zoom Virtual Assistance: Enter Zoom lobby (Virtual Assistance hours:
Monday-Thursday, 10 a.m.-noon and 1-3 p.m. )